Answering common questions seniors frequently ask.
General Questions
Is TechConfident only for people over 50?
While we specialize in teaching adults 50 and older, our services are available to anyone who needs support. If you're younger but want to brush up on tech skills, protect yourself from scams, or learn something new, we're happy to help! We customize our teaching style based on who we're working with.
Who is TechConfident for?
TechConfident is designed specifically for adults 50 and older who want to feel more confident with technology. Whether you're trying to protect yourself from scams, learn to use your smartphone, or understand what AI is all about, we're here for you. No tech experience required.
I'm not very tech-savvy. Will I be able to keep up?
Absolutely. Our programs are built for beginners. We teach at YOUR pace, not ours. There's no such thing as a "dumb question" here, and we never make you feel rushed or judged. If my mother-in-law can learn to FaceTime her grandkids after our sessions, trust me, you've got this.
What makes TechConfident different from other tech classes?
Three things: patience, respect, and relevance. We don't talk down to you or rush through material. We teach what actually matters in your daily life, not how to code a website. And we genuinely believe you can learn this, because we've seen it happen hundreds of times.
Can you bring training to my business or corporation?
Absolutely! We offer corporate training programs designed to help your employees develop stronger tech skills, improve digital security awareness, and feel more confident with technology. This is especially valuable for remote work environments and for helping employees over 50 stay current. Whether you need a one-time workshop on scam awareness and cybersecurity, or an ongoing series on digital skills, we can customize a program that fits your company culture and needs. Contact us to discuss what would work best for your team.
Programs & Services
What topics do you cover?
Our most popular programs include:
✓ Scam Awareness & Protection – Learn to recognize and avoid fraud before it costs you money
✓ iPhone & iPad Mastery – Feel confident using your Apple device
✓ Computer & Email Basics – Navigate your computer and email with ease
✓ AI Essentials for Daily Life – Understand ChatGPT and use it safely
✓ Digital Security & Privacy – Protect your personal information online
We also offer customized programs based on your specific needs.
How long are the sessions?
Most workshops are 60-90 minutes. Our multi-week courses typically meet once per week for 6-8 weeks, with each session lasting 60 minutes. We find this pace works best for retention without overwhelming anyone.
Do you offer one-on-one sessions?
Yes! We offer private sessions for individuals who prefer personalized attention or have specific questions. These can be done in-person or via Zoom.
Can you come to my senior center, church, or retirement community?
Absolutely, that's actually our specialty. We partner with senior centers, retirement communities, assisted living facilities, churches, and libraries throughout the Pittsburgh area. We will bring the training to you.
Pricing & Payment
How much does it cost?
Pricing depends on the program and format:
✓ Individual courses: Starting at $60/hour for one-on-one sessions
✓ Group workshops: Custom pricing based on group size and program length
✓ Facility contracts: Custom pricing based on Facility size and program length
✓ Corporate training: Custom pricing based on company size and program length
We offer discounts for bundled courses and group enrollments. Contact us for a personalized quote.
Do you offer any free workshops?
Yes! We offer a free 60-minute trial workshop for facilities considering our programs. This lets your residents or members experience what we do before committing. We also periodically offer free community workshops, follow us on social media to stay informed.
Do you offer payment plans?
Yes, we offer flexible payment options for our multi-week courses. Just ask, and we'll work something out.
Logistics
Where are sessions held?
We come to you! Sessions can be held at:
✓ Your senior center, retirement community, or assisted living facility
✓ Your church or community center
✓ Your business or corporate office
✓ Your home (for private sessions)
✓ Via Zoom (for virtual learning)
We serve the greater Pittsburgh area.
What do I need to bring?
Just yourself and your device (if applicable). We provide all handouts, workbooks, and materials. If you're attending a device-specific class (like iPhone Mastery), bring your device so you can practice hands-on.
Do I need to bring my own computer or tablet?
For device-specific classes, yes, bring the device you want to learn. For general topics like Scam Awareness, no device is required. We'll let you know what to bring when you register.
Can I bring a friend or family member?
Of course! Learning is often more fun with someone you know. Plus, you can practice together between sessions.
Scam Awareness Specific
Why is scam awareness so important?
Seniors lose over $3 billion annually to scams, and that's just what gets reported. Scams have become incredibly sophisticated, and even smart, capable people fall for them. Our Scam Awareness program teaches you exactly what to look for so you can protect yourself and your money.
Will this actually help me avoid scams?
Yes. We teach you the specific red flags, tactics scammers use, and exactly what to do when something seems suspicious. Our students regularly tell us they've successfully identified and avoided scams after taking our course. My mother-in-law now proudly deletes scam emails before I even see them.
What if I've already been scammed?
First, you're not alone, and it's not your fault. Scammers are professionals. In our course, we cover what to do if you've been targeted, including how to report it and steps to protect yourself going forward. No judgment, just practical help.
Technology Courses
I just got a new iPhone and have no idea how to use it. Can you help?
That's exactly what we're here for. Our iPhone & iPad Mastery course starts from the very beginning, no assumptions about what you already know. By the end, you'll be confidently making calls, sending texts, taking photos, video chatting with family, and more.
What's AI, and why would I want to learn about it?
AI (Artificial Intelligence) refers to tools like ChatGPT that can help you write emails, research topics, plan trips, and more. Our AI Essentials course demystifies AI, shows you how to use it safely, and helps you understand both its benefits and limitations. It's simpler than you think.
I'm worried about privacy and security online. Do you cover that?
Yes! Digital Security & Privacy is one of our core programs. We teach you how to create strong passwords, recognize phishing attempts, protect your personal information, and stay safe online. It's practical, actionable, and immediately useful.
For Organizations
We're a senior center/retirement community. How do we bring TechConfident to our residents?
Easy! Contact us to schedule a free consultation. We'll discuss your residents' needs, recommend appropriate programs, and set up a schedule that works for you. We handle all the materials and instruction, you just provide the space and let your residents know.
Can you customize a program for our specific needs?
Absolutely. While we have structured courses, we're happy to customize content based on what your residents or members need most. Just let us know your priorities, and we'll build a program around them.
Do you offer ongoing programming or just one-time workshops?
Both! Many facilities prefer monthly or quarterly programming to keep residents engaged and learning. We offer flexible contracts that fit your schedule and budget.
We'll answer your questions, recommend the right program, and get you scheduled. No pressure, no obligation, just a conversation.
What if I have a question that's not listed here?
Contact us! We're happy to answer any questions you have. There's no such thing as a silly question, if you're wondering about it, someone else probably is too.
